Refund policy


RETURN AND CHANGES

Q: What is PaisleywithLove returns policy? 

Please note that returns for exchange / credit & refund from PaisleywithLove must meet the requirements mentioned below:

  • Only full price items can be exchange and refund
  • Only if item received were damaged
  • Items will need to be post back to us within 10 days of purchase date/arrival date.
  • All items should be returned to PaisleywithLove unused with all tags attached.
  • Do not remove the designer tags
  • Garments should not be altered upon returning them to PaisleywithLove

Pleases note that all returned garments that have been used, washed, damaged or altered from their original state (i.e. tags removed) will not be accepted, and will be returned to the customer

Any item purchased on Sale is can be returned for a credit note or exchange. 

For all  FINAL SALE items (this includes any product purchased on sale with an additional discount code) are unable to be returned for a refund. We are able to offer an exchange or credit if the item is deemed faulty.

Q: How do PaisleywithLove return their item? 

A: If you would like to return your items please follow the steps below;

STEP 1:Email our customer service team within 10 days of your delivery notifying us of your return. ask.paisleywithlove@gmail.com

STEP 2: Our customer service team will respond and will contact you for further assistance.

STEP 3: Complete the returns form that came with your order.

STEP 4: Wrap up and send your order back to the address provided by our customer service team. 

**Please note** once your return has been received, it can take up to 3-4 days for your refund to be processed